1. Controller
The controller responsible for this website is:
Ristorante Toscana IV
Bernbacher Str. 61
76332 Bad Herrenalb
Germany
Phone: 070 83 57 49
Email: [email protected]
2. General information
We take the protection of your personal data seriously. Personal data is any information that can identify you personally, such as your name, email address, phone number or IP address.
This Privacy Policy explains which data we collect when you visit our website, contact us, use our reservation form or interact with services integrated into the website.
We process personal data only when there is a legal basis for doing so, for example to answer your request, process your reservation, operate the website securely, comply with legal obligations or based on your consent.
3. Hosting
This website is hosted by DigitalOcean. The server location is Frankfurt, Germany.
When you visit this website, technical data may be processed to deliver the website, keep it stable and maintain security. This may include your IP address, date and time of access, visited pages, browser type, operating system, referrer URL and server log information.
4. Server log files
The server may automatically store log files for technical and security reasons. These log files help us detect errors, prevent misuse and ensure that the website works correctly.
Server log files are not used to personally identify visitors unless this is necessary to investigate technical problems, misuse or security incidents.
5. Contact by phone, email or contact form
You can contact us by phone, email or through the contact form on the website.
When you use the contact form, we process the data you enter, such as your name, email address and message.
The contact form sends your message to us by email. According to the current setup, contact form submissions are not stored separately in the website database.
We use this data only to respond to your request and communicate with you.
6. Reservation form
You can make a table reservation through our reservation form.
The following data may be collected:
Name
Email address
Phone number
Reservation date
Reservation time
Number of guests
Message or special request
Reservations are stored in the website system so that we can manage, confirm, approve or decline reservation requests. Confirmation and status emails may be sent to both the guest and the restaurant.
We process this data to handle your reservation and communicate with you about your booking.
7. Email communication and Zoho Mail
Emails sent through the website, including contact form messages and reservation emails, may be processed through Zoho Mail.
This is necessary to deliver messages, confirmations and communication related to your request or reservation.
Please do not send highly sensitive information by email unless necessary.
8. Cloudflare Turnstile
We use Cloudflare Turnstile on the reservation form to protect the website from spam, automated submissions and misuse.
Turnstile helps verify whether a form submission is made by a human user and not by an automated bot. In this process, technical information may be processed by Cloudflare, such as browser and device data, IP address and interaction data needed for security checks.
Cloudflare Turnstile is used only on the reservation form.
9. Google Maps
Our contact page includes an embedded Google Maps iframe to help visitors find our restaurant.
When the map is loaded, data may be transferred to Google. This can include your IP address, browser information and information about your interaction with the map.
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Maps will be managed through our cookie consent solution where required.
10. Google Fonts
This website uses Google Fonts, which are loaded directly from Google servers.
When Google Fonts are loaded, your browser connects to Google servers so that the fonts can be displayed correctly. In this process, technical data such as your IP address and browser information may be transmitted to Google.
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
11. Google Analytics 4
We use or plan to use Google Analytics 4 to understand how visitors use our website and to improve our content and user experience.
Google Analytics may process information such as visited pages, time spent on the website, device and browser information, approximate location, referrer information and website interactions.
Google Analytics is managed through our cookie consent solution and should only be activated where consent is required and has been given.
12. Cookies and consent management
This website uses cookies and similar technologies.
Some cookies are necessary for the website to work properly. Other cookies, such as analytics cookies or cookies from external media, may require your consent.
Our cookie consent solution allows you to choose which categories you want to accept. You can change or withdraw your consent at any time through the cookie settings.
13. Data retention
We keep personal data only as long as necessary for the purpose for which it was collected.
Contact requests are kept as long as needed to respond to the request. Reservation data is kept as long as needed to manage the reservation and for reasonable administrative follow up.
Data may be kept longer if legal retention obligations apply. When data is no longer required, it will be deleted.
14. Your rights
You have the right to request information about the personal data we process about you.
You may also have the right to request correction, deletion, restriction of processing, data portability or to object to certain processing activities.
If processing is based on your consent, you can withdraw your consent at any time with effect for the future.
To exercise your rights, please contact us using the contact details listed above.
15. Right to lodge a complaint
If you believe that your personal data is being processed unlawfully, you have the right to lodge a complaint with a competent data protection authority.
16. External links
This website may contain links to external websites. We are not responsible for the content or privacy practices of external websites. When you click an external link, the privacy policy of the respective provider applies.
17. Updates to this Privacy Policy
We may update this Privacy Policy when the website, legal requirements or third party services change.
Last updated: [insert date]
